Enterprise

Enterprise VoIP Solutions

Communication infrastructure that scales with your ambition. Enterprise communication is not a phone call. It is thousands of calls per day across multiple teams, departments, offices, countries, and time zones, all needing to work flawlessly, every single time. CallOrbit gives large organisations the scalability, reliability, security, and intelligence they need on modern cloud infrastructure.

Use IVR, queueing, overflow logic, callback options, multi-site administration, and skills-based routing from one cloud platform.

  • Concurrent calls: 10,000+ supported
  • Uptime SLA: 99.99% enterprise target
  • Global coverage: Numbers in 100+ countries
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Why enterprises move to cloud VoIP

  • Cloud-native infrastructure replaces location-bound PBX hardware and manual change management.
  • Deployment can move from months to weeks or days depending on migration scope.
  • A unified platform gives teams shared routing, analytics, integrations, and governance across offices.
  • Enterprise teams gain more flexibility for remote work, regional expansion, and staged rollouts.

What enterprise teams get with CallOrbit

  • Scalable routing and queue design: Use IVR, queueing, overflow logic, callback options, multi-site administration, and skills-based routing from one cloud platform.
  • Security and review readiness: CallOrbit supports encryption, access control, auditability, and identity workflows that help enterprise procurement and security teams complete reviews faster.
  • Reporting and integration flexibility: Export operational data, connect to CRM and BI tooling, and use APIs or webhooks to fit the stack your organization already depends on.
  • Migration support: CallOrbit supports phased rollouts, number porting, hybrid migration strategies, and tailored onboarding plans that reduce business disruption.

Typical enterprise use cases

  • Regulated service teams that need recording, routing discipline, and audit visibility.
  • Healthcare and patient operations that need reliable call handling and controlled access to communications data.
  • Multi-location organizations that want centralized administration with local flexibility.
  • Global teams that need time-zone-aware routing, local presence numbers, and one consistent platform.

Related resources

Read about us View BPO solution View sales solution Read VoIP guide

Frequently asked questions

  • Can CallOrbit handle thousands of concurrent calls? — Yes. CallOrbit's cloud infrastructure is built to support 10,000+ concurrent calls with carrier-grade quality and automatic scaling.
  • Is CallOrbit compliant with SOC 2, GDPR, and HIPAA? — Yes. CallOrbit maintains SOC 2 compliance, is GDPR-ready, and offers HIPAA-capable infrastructure with Business Associate Agreements available for healthcare organisations.
  • How long does enterprise migration take? — Depending on complexity, most enterprise migrations take one to four weeks from planning to go-live. CallOrbit's dedicated migration team manages the entire process.
  • Does CallOrbit integrate with Salesforce and Microsoft Teams? — Yes. CallOrbit integrates natively with Salesforce, Microsoft Teams, HubSpot, Zendesk, Okta, and dozens of other enterprise tools. Custom integrations are available via REST API.
  • Can we keep our existing phone numbers? — Absolutely. CallOrbit supports bulk number porting for enterprises with hundreds or thousands of numbers.
  • What happens if there's an outage? — CallOrbit's multi-region cloud infrastructure with automatic failover keeps calls routing even if a data centre goes down. Enterprise SLAs guarantee 99.99% uptime.